Contact
One inbox, one business day
Petalora is an online nursery, so email is how we handle everything: order changes, planting questions, and claims under the 60-day guarantee.
thebulbgarden1@gmail.com
We reply within one business day, Monday to Friday.
Order problems
Include your order number and, where relevant, a photo. That is the fastest route to a replacement or refund.
Wholesale & projects
Landscapers, schools and community gardens: tell us varieties, quantities and the month you need delivery, and we will quote separately from retail.
Before you write, these three answers cover most questions
- Where is my order? Tracking is emailed the moment the parcel leaves us. Autumn bulbs ship in the planting window, so an order placed in summer may be held until that window opens.
- How long does delivery take? See Shipping & Unpacking for dispatch and transit times.
- My bulb did not grow. Send the order number and a photo, and read the guarantee first so you know what is covered.
Flower bulbs, corms and bare roots — graded by size and shipped at the right planting time. Free shipping on every order.
Help
Frequently asked questions Shipping & unpacking Refunds & replacements Why buy from us Contact usContact
thebulbgarden1@gmail.comOne inbox, one business day.
Monday to Friday, 9am–6pm EST.
Landscapers, schools and community gardens: ask for a wholesale quote.
Free shipping on every order · no minimum
60-day guarantee · Dispatch & delivery